پس از اتمام مرحله خرید لینک دانلود برای شما به نمایش در خواهد آمد توجه فرمایید از این لینک شما فقط می توانید دو بار (2) استفاده نمایید، پس از آن لینک غیر فعال شده و دوباره می بایست خرید را انجام دهید
APQC’s Process Classification FrameworkSM (PCF) is a taxonomy of cross-functional business processes intended to allow the objective comparison of organizational performance within and among organizations. The PCF was developed by APQC and its member companies as an open standard to facilitate improvement through process management and benchmarking, regardless of industry, size, or location. The PCF organizes operating and management processes into 12 enterprise-level categories, including process groups and more than 1,000 processes and associated activities. The PCF, its associated measures, and definitions are available for download at no charge at www.apqc.org/pcf.